Mission and Vision

Raggers aims to deliver high-quality cleaning services with a focus on convenience and peace of mind for their clients. Their mission extends beyond achieving results, striving to create a broader, more comprehensive customer experience.

“At Raggers, we aim to deliver high-quality cleaning with a holistic experience. Service convenience is central to our work,” says Marten Reinsma, Policy Officer for Operational Affairs and HSE Manager.

Raggers’ dedication to employees and customers became crystal clear evident during the COVID-19 crisis, when, despite setbacks, they retained all their staff—even during the partial closure of Schiphol Airport. This long-term behaviour highlights their commitment to both social and environmental sustainability.

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Challenges

Although Raggers BV has implemented numerous sustainable initiatives, challenges remain. Effectively communicating their achievements, such as waste separation, eco-certified cleaning products, and material recycling, is an area for improvement. Additionally, working with suppliers and manufacturers can be challenging, as not all parties share the same vision or level of transparency.

As an SME, Raggers also faces the challenge of balancing sustainable solutions with affordable pricing, ensuring they continue to meet customer needs while pursuing sustainability goals.

“We aim to make the most responsible choices consistently. Ideally, our products would be fully recyclable, but the current market doesn’t make this entirely feasible. We’re doing our best and searching the supply chain for solutions that neither slow down nor degrade our core processes while focusing on improvement,” explains Reinsma.

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Eevery

Raggers went for Eevery to better structure its sustainability efforts and gain clear insights into its performance. The platform provides a pragmatic approach to measuring and improving sustainability. For instance, Eevery offers valuable templates and policy examples—such as for inclusion and environmental management—that can easily be customised and implemented.

“Eevery helps us understand what we’re doing and how well we’re doing it. The platform shows where we currently stand and highlights areas of opportunity,” says Marten Reinsma.

Additionally, Eevery’s quick scans and targeted improvement suggestions enable Raggers to prioritise without getting bogged down in unnecessary details. While some questions on the platform delve into specifics to offer deep insights, Eevery remains as straightforward as possible in most areas, allowing companies like Raggers to use it practically and efficiently.

“Eevery is a valuable tool for presenting ourselves better to the market, particularly when it comes to showcasing our sustainability achievements,” adds Reinsma.

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At Eevery, we continuously improve our platform and tailor its components based on user feedback. We support businesses in advancing their sustainability strategy, sometimes even uncovering areas they hadn’t previously considered.

Raggers BV is an inspiring example of how a pragmatic family business can integrate sustainability into both daily operations and long-term strategy.

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Would you like to learn more about this customer story or how Eevery can help your business? Get in touch with us!